COVID-19 Content Policy

Globally, COVID-19 is presenting major challenges for readers who are relying on accurate and up-to-date information related to health and news. The purpose of this policy is to present important information regarding Medium’s approach to delivering information in this time of crisis and our efforts to mitigate elevated risk to users of open platforms.
 
Medium is an open platform which hosts both user-generated content, as well as news and information produced by professional sources, which includes Medium's Editorial Group. The work of the Medium Editorial Group applies a high standard of accuracy and quality to the work it publishes. Our full editorial content policy is available here. For user-generated content, we also strongly recommend contributors read and abide by our journalism best practices. These practices are now more important than ever in helping both information producers and consumers separate fact from fiction. As an open platform, Medium does not fact-check user-generated content published by third-party contributors, and we encourage readers to always fact-check content posted, and seek the most up-to-date information from official sources, such as the Center for Disease Control or World Health Organization.
 
Beyond our editorial policies and journalism best practices, Medium’s Rules set guidelines for acceptable content and behavior on the platform. Each participant in our community is responsible for maintaining these standards, whether they are a professional journalist, amateur commentator, or an expert in a related field. We rely on and investigate all reports of potential content violations. When Medium’s Trust & Safety team becomes aware of potentially problematic content, we analyze the reported content under those Rules, and where necessary apply other secondary frameworks to come to an enforcement decision. 
 

Risk Analysis

One such secondary framework is a system of triage based on risk analysis for potentially controversial, suspect, or extreme content. This includes, at minimum, asking and answering the following questions:
  1. What are the foreseeable negative consequences of the information being propagated by our network, and shared on other social media networks?
  2. How severe might the potential impact be?
  3. What is the likelihood of the negative consequence occurring?
  4. Who will likely be affected as a result?
  5. Is there information from nationally and internationally recognized institutions, (such as the CDC, WHO, and other official bodies) to help us determine if content presents an elevated risk and potentially violates our rules?
In particular, this means that broadly we may take action on content which includes:
  • Health claims or advice which, if acted on, are likely to have detrimental health effects on persons or public safety.
Due to current heightened global public health concerns, we’re giving careful scrutiny to coronavirus-related content on Medium to help stem misinformation that could be detrimental to public safety.  We will remove content which is determined in our analysis to be likely to increase the risk of potential harm to persons or public health. In the interest of transparency, this includes, but is not limited to, the following prohibited claims.
 

Prohibited Health claims

  • Denial of effectiveness of social distancing or quarantine for COVID-19, or calls encouraging people to suspend these practices before official determinations have been made public
  • Calls to avoid seeking professional medical care for COVID-19 in favor of unproven alternative treatments alone* 
  • Calls to apply, ingest, or otherwise utilize illicit or potentially harmful substances as preventive or curative treatments (e.g., smoking, cocaine, drinking bleach)
  • Calls to self-administer potentially harmful medications without proper medical supervision
  • COVID-19 as primarily affecting or excluding an ethnic group
(*Note: Some alternative or supplemental health claims that do not discourage official or conventional prevention or treatment may be allowed, depending on nature and context; e.g. “how to boost your immune system”).
 

Prohibited Conspiracy claims

  • COVID-19 as hoax, fake, or false hysteria 
  • COVID-19 as part of far-reaching conspiracy or cover-up
  • COVID-19 as engineered in a lab (including as a “bioweapon”)
  • COVID-19 as being caused or propagated by 5G networks
As the situation continues to evolve, this list will be updated.
 

How to report a violation

If you find a post or account on Medium that violates these rules, please flag it. You can use this form to provide more detail or to report other conduct you believe violates our rules. Additionally, you can send us an email to trust@medium.com.
Was this article helpful?
Have more questions? Submit a request