Deceased or incapacitated user policy

In the event that a Medium user passes away or becomes incapacitated, we can work with an authorized representative to disable that user’s account, and cancel any recurring subscription charges.

Please submit a request through our form. We will reply to request the following information in order to prevent fraudulent claims:

  • The Medium account involved (link to URL or Medium username)
  • Relevant information about the owner of the account
  • A copy of your ID
  • Your relation to the account holder
  • A copy of the death certificate (for deceased users)
  • A copy of the power of attorney (for incapacitated users)
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