In the event that a Medium user passes away or becomes incapacitated, we can work with an authorized representative to disable that user’s account, and cancel any recurring subscription charges.
Please submit a request through our form. We will reply to request the following information in order to prevent fraudulent claims:
- The Medium account involved (link to URL or Medium username)
- Relevant information about the owner of the account
- A copy of your ID
- Your relation to the account holder
- A copy of the death certificate (for deceased users)
- A copy of the power of attorney (for incapacitated users)