Contact Support

Membership Terms of Service

Effective as of March 17, 2017

A Medium Corporation (“Medium”) allows you to access certain premium features or content in exchange for a one-time or recurring fee, as applicable (each a “Paid Service” and collectively the “Paid Services”). Your transactions and any other use of the Paid Services are subject to these Medium Subscription Terms of Service (“Subscription Service Terms”). By using a Paid Service, you agree to (1) these Subscription Service Terms; and (2) Medium’s Terms of Service, Privacy Policy, and Rules, and all other terms and conditions that generally apply to the Medium website (all of these together are the “Terms”). Please read the Terms carefully. If you don’t understand them, or don’t accept any part of them, then you’re not allowed to use the Paid Services.

Fees. Subscription fees for the Paid Services are recurring payments. Your subscription begins upon payment of a first monthly installment of subscription fees. The subscription renews monthly upon the payment of automatically recurring monthly subscription fees, which are charged on the same day of the month that the subscription began. (If a subscription began on the 29th, 30th, or 31st day of a month, then membership will renew on the last day of any month that doesn’t have that many days.)

Payment. Medium accepts payment via the current payment method indicated at time of purchase, which may include credit card, Apple Pay, and any other form of payment that we make available to you from time to time. You agree to abide by any relevant Terms of Service or other legal agreement whether with Medium, Apple, Stripe or another third party, that governs your use of a given payment processing method. Prices for Paid Services may change at any time, and Medium does not provide price protection or refunds in the event of a price reduction or promotional offering. You agree to pay for any Paid Services that you order. Medium will charge your credit card or other form of payment for the price listed on the relevant Paid Services offer, along with any additional amounts relating to applicable taxes, bank fees and currency fluctuations. If you purchase any automatically renewing subscriptions, you agree that Medium will charge the payment method on file on the first day of each billing period for the relevant subscription, and if the payment method on file becomes invalid due to an expired credit card or other similar reason and we are unable to charge you on the next billing period, Medium reserves the right to immediately revoke your access to any Paid Services you have ordered until you update your payment method. If you fail to update your payment method within a reasonable amount of time, Medium may cancel your subscription.

Taxes. If Medium is required to collect or pay any taxes in connection with your purchase of Paid Services, such taxes will be charged to you at the time of each purchase transaction or other appropriate time as applicable. Additionally, if required by law, you are responsible for reporting and paying certain taxes in connection with your purchase and use of Paid Services. Such taxes may include duties, customs fees, or other taxes (other than income tax), along with any related penalties or interest, as applicable to your purchase or country of purchase.

Cancellations and Refunds. If you purchase a subscription to Paid Services that automatically renews, you may cancel the subscription any time before the end of the current billing period and the cancellation will take effect on the next billing period. You will retain access to the Paid Service from the time you cancel until the start of the next billing period, and will not receive a refund or credit for any remaining days in your current billing period. Subscription fees paid are final and nonrefundable, unless otherwise determined by the Medium. If Medium reasonably determines that a user has violated these Paid Services Terms, Medium may immediately terminate the subscription and the user’s access to Paid Services without notice and without refund. Refund requests should be directed to yourfriends@medium.com.

License. Your use of the Paid Services must be only for personal, non-commercial use. You agree not to use any Paid Service, in whole or in part in connection with any public presentation even if no fee is charged (except where such use would not constitute a copyright infringement). You are receiving a non-exclusive license to access the Paid Services and all rights, title and interest in the Paid Services (including any content offered through the Paid Services) not expressly granted to you in these Terms are reserved by Medium and its licensors. If Medium reasonably determines that you violated any part of the Paid Service Terms, your rights under this Section will immediately terminate and Medium may terminate your access to the Paid Services and/or your Medium account without notice and without refund to you.

Restrictions. When you use the Paid Services, you may not (or attempt to):

  • use any part of the Paid Services in an illegal manner or for an illegal purpose;
  • share your Medium account password with someone else to allow them to access any part of the Paid Services that such person did not order;
  • copy, sell, rent, or sublicense the Paid Services to any third party;
  • circumvent, reverse-engineer, modify, disable, or otherwise tamper with any security technology that Medium or any third-party uses to protect the Paid Services or encourage or help anyone else to do so;
  • access the Paid Service other than by means authorized by Medium; or
    remove any legal notices or labels on Paid Services;
  • present any false, inaccurate or misleading information in an effort to misrepresent your location or place of residence, and you will not attempt to circumvent any restrictions on access to or availability of the Paid Services or content available within the Paid Services.

Changes or Discontinuation of Paid Services. Medium reserves the right to change the availability of Paid Services. In addition, we reserve the right to modify, suspend, or discontinue any Paid Service with or without notice to you and we will not be liable to you or any third party for any such modifications, suspension, or termination.

Removal or Unavailability of Content. In certain cases, content available within a Paid Service may become unavailable due to restrictions from our licensors or other legal or policy reasons. Medium will have no liability to you for any such unavailability.

Changes to the Paid Service Terms. We may change these Paid Service Terms from time to time so we encourage you to periodically review the most up-to-date version at https://medium.com/@Medium/subscription-terms-of-service-cc7f8e165178. If you refuse to accept the updated Paid Service Terms then Medium reserves its right to discontinue your use of the Paid Services.

Communications. By using the Paid Services, you consent to receiving communications from us including marketing communications such as newsletters about Medium features and content, special offers, promotional announcements, and customer surveys, to your registered email address or via other methods. If you no longer want to receive such communications, simply go to the “Settings” tab in your account page (https://medium.com/me/settings) to manage your Medium communications. Please review our Privacy Policy for further details.

Other Terms.

You acknowledge and agree that certain content available in the Paid Services may be considered offensive to some people and that such content may not be labeled as such. Additionally, certain descriptions of Paid Services or content available in the Paid Services are not guaranteed to be accurate. You agree to use the Paid Services at your own risk and, subject to applicable laws, Medium will have no liability to you for any content that you find offensive.

The Paid Services are being provided by A Medium Corporation. You can reach us by mail at:

A Medium Corporation
Attn: Subscription Services
San Francisco, CA 94102

Or by email at: yourfriends@medium.com

If you have questions or feedback about Paid Services, please send it to the email address above.

You agree that you are solely responsible for (and that Medium has no responsibility to you for) your use of any Paid Service, any breach of your obligations under the Paid Service Terms, and for the consequences (including loss or damage of any kind which Medium may suffer) of any such breach.

You acknowledge and agree that you are responsible for paying all fees in a timely manner and for providing us with a valid credit card or other form of payment acceptable to Medium.

You acknowledge that your online acceptance of these or any other terms constitute a binding agreement between you and Medium and signify your intent to be bound to such online acceptances. Subject to applicable laws, in no event will Medium’s liability for any and all causes of action brought by you or any agent of yours arising from or related to the services exceed the payments actually received and retained by Medium from you for the Paid Services.

Unless not permitted by applicable law, you acknowledge and agree that that these Paid Service Terms, your transaction for the Paid Service, and your relationship with Medium under these Paid Service Terms shall be governed by the laws of the State of California, without respect to its conflict of laws principles, and any claim or dispute that arises in whole or in part from your use of the Medium Services, including the Paid Services, will be decided exclusively by a court of competent jurisdiction located in San Francisco County, California, U.S.A.

Have more questions? Submit a Request