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Custom Domains Terms of Service

Dated: November 16, 2017

Medium is currently pausing offering new custom domains for publications as a feature. If you already have a custom domain on Medium, nothing will change for you for the foreseeable future, and your domain will continue to work as expected.

You can always create a publication on Medium that will live on a medium.com/publication-name URL.

Dated: February 22, 2017

A Medium Corporation (“Medium”) provides the ability to point a domain name that you control to a publication on Medium (the “Custom Domain Service”). Your publication will still be hosted on Medium, and will still be subject to Medium’s Terms of Service (“General Terms”), and the rules and policies incorporated in the General Terms (including Medium’s Privacy Policy and Rules). By using the Custom Domain Service, you agree to these Custom Domain Terms, as well as the General Terms and all incorporated rules and policies. If you don’t understand the terms, or if you don’t accept any part of them, then you can’t use the Custom Domain Service. 

Setup. To use the Custom Domain Service, you’ll first need to complete the setup process, which involves you, your registrar, and us and may take a few days to complete.  Also, because Medium only serves traffic via HTTPS, the setup process requires us to get an SSL certificate for your domain. Medium may refuse to enable a domain name for any reason.

Maintenance. If the IP addresses of Medium’s servers change from the ones that were in use at the time you set up your domain, we’ll let you know. You may have a service interruption if you don’t promptly update the records with your registrar. After Medium sets up your custom domain, Medium may still disable the domain from pointing to Medium for any reason – or, in the event of a violation of Medium’s terms, rules, or policies, immediately and without notice.

Service Level. Medium provides the Custom Domain Services to you as is. You use them at your own risk and discretion. That means they don’t come with any warranty or guarantee, including as to performance or uptime. None express, none implied. No implied warranty of merchantability, fitness for a particular purpose, availability, security, title or non-infringement.

Restrictions. You may not:

  • do anything (or cause a third party to do anything) that alters the look and feel, or transforms the content of the webpage, including injecting ads, inserting tracking code, or altering the Medium look or feel;
  • use proxy servers or any other means to short-circuit our rules or user protections; or
  • do anything that may mislead users about what site they are on or what their actions will do.

Your use of the Custom Domain Services must comply with Medium’s Privacy Policy. Please note that our rules around storing, transferring, and using user data are more user-protective than some other sites’. We do not share user data with third parties or allow tracking of our users across the web. We expect you to uphold these same rules and policies in connection with operating your custom domain.

Changes or Discontinuation of Custom Domain Service. Medium reserves the right in its sole discretion to change the availability of the Custom Domain Service or to modify, suspend, or discontinue any Custom Domain Service with or without notice. Medium will not be liable for any such modification, suspension, or termination. Medium will make good faith efforts to give you advance notice of any material modification, suspension, or termination of the Custom Domain Service. 

Indemnification. By using the Custom Domain Service, you agree to indemnify Medium against all claims and liabilities arising from or relating to your conduct relating to the subject matter of this Agreement.

Arbitration of Disputes and Waiver of Right to Participate in Representative Action. Any dispute between you and Medium arising out of or relating to these Custom Domain Terms (including any determination of the application of this arbitration provision) shall be determined by individual arbitration administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures. (This modifies the Jurisdiction provision of the General Terms, as well as the Severability provision to the extent it references a court.) If JAMS is unwilling or unavailable to administer the arbitration, the parties will jointly select another alternative dispute resolution service provider with a comparable level of expertise. If a dispute arises, Medium encourages you to send an email describing the issue to yourfriends@medium.com to try to resolve it informally. Judgment on the arbitration award may be entered in any court having jurisdiction.

This arbitration provision has only one exception: if a small claims court would have jurisdiction over your claim, you may pursue it there instead of in arbitration.

By agreeing to these Custom Domain Terms, you and Medium each waive the right to participate as a plaintiff or class member in any purported class action or representative proceeding against the other.

For more information about custom domains, see our help center.

Miscellaneous. These Custom Domain Terms replace all previous or current agreements between you and Medium relating to associating your domain with Medium. Except as modified by these Custom Domain Terms, Medium’s General Terms remain in full force and effect. Medium may revise or modify these Custom Domain Terms at any time. 

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